Refund Policy

At Sigsols, This Refund Policy document contains the types of information that is collected and recorded by Sigsols and We understand that sometimes a product may not meet your expectations or needs. Here at Sigsols, we want to make sure you are satisfied with your purchase. Below is our refund policy for digital products:

Eligibility for Refunds:

We offer refunds for digital products within 3-5 business days of the purchase date. To be eligible for a refund, you must provide a valid reason for your request and demonstrate that you have attempted to use the product as intended.

Refund Process:

To request a refund, please contact our customer support team via email at [email address] info@sigsols.com. Please include your order number, product name, and the reason for your request. We will review your request and respond within 24 hours with a decision.

Refund Denials:

Refunds may be denied if the product has been used excessively or if the request does not meet our eligibility criteria. Refunds will not be issued if the product has been modified or altered in any way.

Method of Refund:

Refunds will be issued using the same method of payment used for the original purchase. Please allow up to 3-5 business days for the refund to be processed.

Exceptions:

Some products may not be eligible for refunds. This includes products that are explicitly stated as non-refundable or products that have been personalized or customized for the customer.

We value your satisfaction and are committed to providing you with high-quality digital products. If you have any questions or concerns, please do not hesitate to contact us.